How is Everest different compared with some other "mountain glasses"
Here are just a few ways the Liiton Everest glass is unique:
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It offers the Chill-Charge System™ - cools your drink is 20 seconds
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The Liiton Everest glass is the only tumbler to feature a true 3D replica of Everest in the glass. Spirits can wrap around the entire mountain providing natural aeration for your favourite whiskey.
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It’s built to last. Each glass is made of durable lead-free Crystalline glass and weighs 1 lbs!
The design-to-manufacturing process was no easy feat for these unique features. But our expert team made it happen!
Last updated: November 19, 2020 18:55
Can I pledge more than one set?
You will be able to add an extra set of glasses after the campaign.
After the campaign, the price will most likely be higher than the limited level available now.
However, if you double your pledge now, you will enjoy the same discount.
While a project is live you can adjust your pledge by visiting the project page and clicking the “Manage your pledge” button. On the following page, select “Change your pledge”.
From here, you’ll be able to adjust your pledge amount or switch to a different reward tier (changing reward tier will automatically update your pledge amount).
Last updated: July 30, 2024 10:57
Can I pledge more than one set?
You will be able to add an extra set of glass after the campaign
After the campaign, the price will most likely be higher than the limited level available now.
However, if you double your pledge now, you will enjoy the same discount.
While a project is live you can adjust your pledge by visiting the project page and clicking the “Manage your pledge” button. On the following page, select “Change your pledge”.
From here, you’ll be able to adjust your pledge amount or switch to a different reward tier (changing reward tier will automatically update your pledge amount).
Last updated: June 14, 2022 09:31
Can I break up the set? Can I buy the decanter as an add-on?
The decanter is a part of the set and cannot be purchased separately.
Having fewer configurations keeps our focus on shipping your reward timely and efficiently.
And besides, the Everest decanter deserves the companionship of the matching glasses!
Last updated: November 19, 2020 18:55
How are American Peaks different compared with some other "mountain glasses"?
Here are just a few ways the Liiton American Peaks glass is unique:
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It offers the Chill-Charge System™ - cools your drink is 18 seconds
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The Liiton American Peaks glass is the only tumbler to feature a true 3D replica of American Peaks in the glass. Spirits can wrap around the entire mountain providing natural aeration for your favourite whiskey.
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It’s built to last. Each glass is made of durable lead-free X1-Crystalline glass and weighs 1 lbs!
The design-to-manufacturing process was no easy feat for these unique features. But our expert team made it happen!
Last updated: July 30, 2024 10:54
How are The Peaks different compared with some other "mountain glasses"
Here are just a few ways the Liiton Peaks glass is unique:
-
It offers the Chill-Charge System™ - cools your drink is 20 seconds
-
The Liiton Everest glass is the only tumbler to feature a true 3D replica of Everest in the glass. Spirits can wrap around the entire mountain providing natural aeration for your favourite whiskey.
-
It’s built to last. Each glass is made of durable lead-free X1-Crystalline glass and weighs 1 lbs!
The design-to-manufacturing process was no easy feat for these unique features. But our expert team made it happen!
Last updated: June 14, 2022 09:31
How does the Chill-Charge System™ work?
The Chill-Charge System™ is based on storing and charging cold energy into the core of Everest that sits in the middle of the whiskey tumbler. Unlike regular tumblers, this massive half-pound glass structure will only be surrounded by the whiskey poured on top of it. The chill effect starts when the core releases cold energy from the core externally to your beverage and absorbing its warm energy.
After many tested designs, we found the Everest shape to be the most efficient and effective because of its large and open mountain faces.
There is no liquid in the core – the Everest tumbler is 100% solid glass. This gives the best retention and it’s amazing look.
Last updated: November 19, 2020 18:55
How does the Chill-Charge System™ work?
The Chill-Charge System™ is based on storing and charging cold energy into the core of the American Peaks that sits in the middle of the whiskey tumbler. Unlike regular tumblers, this massive half-pound glass structure will only be surrounded by the whiskey poured on top of it. The chill effect starts when the core releases cold energy from the core externally to your beverage and absorbing its warm energy.
After many tested designs, we found the mountain shape to be the most efficient and effective because of its large and open mountain faces.
There is no liquid in the core – the American Peaks tumbler is 100% solid glass. This gives the best retention and it’s amazing look.
Last updated: July 30, 2024 10:54
How does the Chill-Charge System™ work?
The Chill-Charge System™ is based on storing and charging cold energy into the core of Everest that sits in the middle of the whiskey tumbler. Unlike regular tumblers, this massive half-pound glass structure will only be surrounded by the whiskey poured on top of it. The chill effect starts when the core releases cold energy from the core externally to your beverage and absorbing its warm energy.
After many tested designs, we found the mountain shape to be the most efficient and effective because of its large and open mountain faces.
There is no liquid in the core – the Peaks tumbler is 100% solid glass. This gives the best retention and it’s amazing look.
Last updated: June 14, 2022 09:31
Can the decanter store whiskey long term?
The crystalline glass stopper is cast and machined on CNC to have as precise fit to the crystalline decanter.
This gives it a near air tight fit making sure your whiskey is safe for long term storage.
Last updated: July 30, 2024 10:54
Can the decanter store whiskey long term?
The crystalline glass stopper is cast and machined on CNC to have as precise fit to the crystalline decanter.
This gives it a near air tight fit making sure your whiskey is safe for long term storage.
Last updated: June 14, 2022 09:31
How much is shipping?
Shipping will be calculated in BackerKit once the campaign ends.
This is a very common practice for Kickstarter projects for a few reasons.
One is the inclusion of add-ons may affect the shipping cost. Because we are shipping this product internationally, fees are different depending on the locale. Also, shipping costs themselves can change between now and fulfilment.
Please keep in mind that we are work very hard with our shipping partners around the world to keep fees as low as possible.
For more details (plus ESTIMATED shipping fees), please refer to the Easy Shipping section of our campaign page.
Last updated: November 19, 2020 18:55
What type of material is the American Peaks Whiskey Set made of?
We began by testing different material compositions, melting temperature and the exact timing when it comes to stabilizing process. After hundreds of days of trial and error, we finally settled on X2-Crystalline, a proprietary material that elevates the fine details of the mountain and strength of the Chill Charge System™.
The result is a glass that offers durability, that unlock more flavors, and chills the drink quicker. Tooling is complete, and we’re ready to go into production. We just need your help to make it happen!
Last updated: July 31, 2024 19:33
What type of material is the Everest Whiskey Set made of?
We began by testing different material compositions, melting temperature and the exact timing when it comes to stabilizing process. After hundredsof days of trial and error, we finally settled on X1-Crystalline, a propriatory material that elevates the fine details of the mountain and strength of the Chill Charge System.
The result is a glass that offers durability, that unlock more flavors, and chills the drink quicker. Tooling is complete, and we’re ready to go into production. We just need your help to make it happen!
Last updated: June 14, 2022 09:31
What type of material is the Everest Whiskey Set made of?
Both the glass and decanter are made of 100% lead-free Crystalline glass.
Last updated: November 19, 2020 18:48
How much is shipping?
Shipping will be calculated in BackerKit once the campaign ends.
This is a very common practice for Kickstarter projects for a few reasons.
One is the inclusion of add-ons may affect the shipping cost. Because we are shipping this product internationally, fees are different depending on the locale. Also, shipping costs themselves can change between now and fulfilment.
Please keep in mind that we are work very hard with our shipping partners around the world to keep fees as low as possible.
For more details (plus ESTIMATED shipping fees), please refer to the Easy Shipping section of our campaign page.
Last updated: July 30, 2024 10:54
How much is shipping?
Shipping will be calculated in BackerKit once the campaign ends.
This is a very common practice for Kickstarter projects for a few reasons.
One is the inclusion of add-ons may affect the shipping cost. Because we are shipping this product internationally, fees are different depending on the locale. Also, shipping costs themselves can change between now and fulfilment.
Please keep in mind that we are work very hard with our shipping partners around the world to keep fees as low as possible.
For more details (plus ESTIMATED shipping fees), please refer to the Easy Shipping section of our campaign page.
Last updated: June 14, 2022 09:31
Is it possible to add additional glasses after the campaign?
Yes! During the Kickstarter survey about two weeks after the campaign, there will be an option to add more Set of 4 Glasses to the pledge.
Last updated: August 12, 2024 22:33
Where do I add the add-ons like personalized engraving?
The add-ons will be available on BackerKit right once the campaign end.
Monogram engraving is for the entire set, whether you back the standard set of 4 glasses or the luxury set of 6 glasses.
And of course the monogram engraving will be added to the decanter too!
Last updated: June 14, 2022 09:31
Can I break up the set? Can I buy the decanter as an add-on?
The decanter is a part of the set and cannot be purchased separately.
Having fewer configurations keeps our focus on shipping your reward timely and efficiently.
And besides, the American Peaks decanter deserves the companionship of the American Peaks glasses!
Last updated: August 12, 2024 22:33
Is it possible to add additional glasses after the campaign
Yes! During the Kickstarter survey about two weeks after the campaign, there will be an option to add more Set of 4 Glasses to the pledge.
Last updated: June 14, 2022 09:31
How do I add money to change my pledge level?
While a project is live you can adjust your pledge by visiting the project page and clicking the “Manage your pledge” button. On the following page, select “Change your pledge.” From here, you’ll be able to adjust your pledge amount or switch to a different reward tier (changing reward tier will automatically update your pledge amount). You can also add money to your pledge and use those funds to choose add-ons in the post campaign survey.
Last updated: August 12, 2024 22:33
Can I break up the set? Can I buy the decanter as an add-on?
The decanter is a part of the set and cannot be purchased separately.
Having fewer configurations keeps our focus on shipping your reward timely and efficiently.
And besides, the Everest decanter deserves the companionship of the Peaks glasses!
Last updated: June 14, 2022 09:31
Where will rewards ship from?
This project is US, Canada and EU-friendly. Once the product arrives in our fulfilment centres in the US, Canada and EU, they will be delivered by local carriers. The rest of the countries will ship from the factory in China.
Last updated: August 12, 2024 22:33
How do I add money to change my pledge level?
While a project is live you can adjust your pledge by visiting the project page and clicking the “Manage your pledge” button. On the following page, select “Change your pledge.” From here, you’ll be able to adjust your pledge amount or switch to a different reward tier (changing reward tier will automatically update your pledge amount). You can also add money to your pledge and use those funds to choose add-ons in the BackerKit survey.
Last updated: June 14, 2022 09:31
Where are these glasses going to be manufactured?
The Peaks will most likely be produced in China following our strict social and quality standards.
Last updated: June 14, 2022 09:31
Can I have a refund?
Since this is a crowdfunded project, and we have already put your order in production, we aren’t able to offer refunds at this time. We put your funds into use the moment we start production and operate on extremely thin margins to maintain our rates with either Kickstarter or Indiegogo
Shipping was not included during the initial backing of the project. Please feel free to check back on the campaign page. We had mentioned shipping was not included in multiple places prior to purchasing (on the campaign page, on our FAQ, and on every single item that needed to be clicked in order to check out).
Please take some time to review the refund policy for the platform you used:
Indiegogo’s refund policy
Kickstarter’s refund policy
Last updated: October 21, 2024 17:58
I did not realize I also have to pay for shipping
Shipping was not included in the Kickstarter/Indiegogo campaign.
We tried to make this very clear by:
Stating that shipping was not included on every single reward before checking out Adding an estimated shipping table on the campaign page Adding this to our FAQ We put your funds into the production order the moment we end the Kickstarter campaign and operate on extremely thin margins to maintain our Kickstarter/Indiegogo rates, therefore, refunds would not be possible now.
Last updated: October 21, 2024 17:58
Estimated shipping costs?
Shipping for The Peaks pledge will be collected in the post-campaign survey (the same survey that you’ll provide your shipping details).
Our Kickstarter page & Indiegogo Page includes a table with the estimated shipping cost for each reward level.
These shipping costs are based on our projections of sales amount as well as an average of ranges for shipping costs we’ve attained, thus these shipping costs are subject to change depending on our final results. Our goal is to make this process as transparent and accurate as possible, without any false promises or unexpected changes. After your purchase, we will be sending you an email with instructions on how we’ll collect your shipping address and payment.
All Backers:
• Your shipping price will be calculated upon checkout on the survey
• You will not be able to change your shipping address after September 30th, 2022
International Backers (Very Important):
• If you want to secure the best shipping rate for your order, you must complete your survey no later than September 30th, 2022. Based on the survey responses we receive on September 30th, we will determine the exact unit counts that need to be sent to our respective global fulfillment warehouses. If you complete your survey after the September 30th deadline, your shipping rate will be based on the cost to ship your order from our US fulfillment center (and thus your shipping rate will increase).
Last updated: October 21, 2024 17:58
Why is shipping so expensive?
Most countries will see the same rate from our projected rates in the beginning of the Kickstarter, however, some countries will see a price increase. We spent an exorbitant amount of time quoting and negotiating rates from nearly every single logistic provider we could get a hold of. In some cases, shipping costs have TRIPLED.
The shipping crisis is real and there is nothing we can do about it.
We know some backers will be really upset by this, but please believe us: The only real winners are the shipping companies and there’s nothing that we can do about that, as mind-bogglingly frustrating as that is. Trust us, we’ve tried so hard on this.
Links for reference:
https://www.bloomberg.com/news/articles/2021-04-12/higher-shipping-costs-are-here-to-stay-sparking-price-increases
https://blogs.imf.org/2022/03/28/how-soaring-shipping-costs-raise-prices-around-the-world/
Your shipping price will be calculated upon checkout on the survey — that’s the only way to confirm your exact location’s price.
All Backers:
• Your shipping price will be calculated upon checkout on the survey • You will not be able to change your shipping address after September 30th, 2022
International Backers (Very Important):
• If you want to secure the best shipping rate for your order, you must complete your survey no later than September 30th, 2022. Based on the survey responses we receive on September 30th, we will determine the exact unit counts that need to be sent to our respective global fulfillment warehouses. If you complete your survey after the September 30th deadline, your shipping rate will be based on the cost to ship your order from our US fulfillment center (and thus your shipping rate will increase).
Last updated: October 21, 2024 17:58
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.